Reference

jepe138 Terms & Conditions for Your Account

jepe138 Terms & Conditions set the rules for opening an account, using the lobby and requesting wallet transactions in Indonesia.

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HELP WITH TERMS

Where to Ask About Account Rules

A clear support path matters when a rule affects your account or wallet status. We ask you to start from the support area linked to your account, include the relevant transaction reference and describe the exact clause you need clarified. For an issue in Yogyakarta or elsewhere in Indonesia, the same account support route applies, subject to local law.

Team online

Account access

If phone verification blocks access, contact us through the account support path and include the number used during registration. We can explain the applicable account step without asking for your password.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the receipt reference shown after your request. We use that detail to match the wallet event with the terms that apply.

Policy request

When you need a clause clarified or want to request a wording change, name the section and your account email. We route the request to the team handling policy questions.

DATA AND ACCESS

How We Apply These Account Terms

Our policy work follows the account actions you take, rather than a broad statement detached from the service.

Account details

We use registration details and phone verification to connect your account with its access request. Keep your contact details current so a policy notice or security question reaches you.

Wallet matching

A DANA, OVO, GoPay or QRIS receipt can help us match a transaction request. Bank transfer and virtual account references may be checked against the account details you supplied.

Cookies

Cookies may preserve login choices, security signals and page preferences. You can manage browser cookie settings, although removing some cookies may affect access to account policy pages.

Login security

Keep your password and phone access private. We may pause an account action when details do not match, then ask for an account step that helps confirm ownership.

Data retention

We retain account and transaction records only for the operational, security and legal purposes described in the current Terms & Conditions. The applicable period can depend on the request.

Change requests

To ask for correction, access or removal of eligible data, use the support path in your account and identify the record concerned. We may need to confirm ownership before acting.

Terms & Conditions Questions Answered

These questions address the points most often checked before an account is opened. Read the full Terms & Conditions alongside the answers, especially where a wallet request, phone verification or local eligibility is involved. If your situation is different, send the relevant clause through the account support path.

They control account creation, phone verification, login use, wallet requests, data handling, cookies, policy changes and access to titles such as Lightning Roulette. Access remains where local law permits.

Yes, our account flow can require phone verification before access. Use a reachable number that belongs to you, and contact support through your account path if the verification step does not complete.

The terms require accurate account and receipt details for DANA and QRIS requests. We may match the reference, account name or status before completing the related wallet action.

Those payment routes may be available where local law permits and where the account flow shows them. The Terms & Conditions require matching details and allow checks before a request is completed.

An incorrect phone number, wallet reference or bank detail can delay an account action while we clarify ownership. Update the record through support and provide the requested account reference.

Use the account support path, name the data record and state whether you seek access, correction or removal. We may verify your identity before assessing the request under the current terms.

You can open this Terms & Conditions page from the jepe138 policy area before accessing the lobby. Check the stated effective wording whenever we publish a policy change or access notice.

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